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The Boomerang Advantage: why you should re-hire the people who quit

6 min read
The Boomerang Advantage: why you should re-hire the people who quit

It feels like a betrayal.

Your star employee walks into your office. They close the door. They hand you a letter. They are leaving for a competitor or a bigger company or a startup dream.

You feel stung. You invested in them. You trained them. And now they are taking all that value somewhere else.

Your instinct is to be cold. You want to cut them off. You want to escort them out of the building. You want to treat them like a traitor.

But that instinct is wrong.

That instinct is expensive.

Because in two years, that same person might walk back through your door. And they will be smarter, faster, and more valuable than they were when they left.

This is the phenomenon of the Boomerang Employee.

In the old world of lifetime employment, leaving was treason. In the modern economy, leaving is just a tour of duty. People leave to learn. They leave to see if the grass is greener.

And often, they find out it is not.

If you burn the bridge, you lose them forever. If you build a bridge, you create a powerful recruitment channel that brings you pre-vetted, high-impact talent at a discount.

We need to reframe the exit not as a funeral, but as a graduation. We need to learn how to cultivate an alumni network that pays dividends for decades.

The Economics of the Return

Why are boomerang employees so valuable?

Let us look at the math.

When you hire a stranger, you are taking a massive risk. You do not know if they fit the culture. You do not know if they actually work hard. You have to spend months training them on your systems and your history.

When you re-hire a former employee, that risk is near zero.

You know exactly what you are getting. They know the culture. They know the systems. Their ramp-up time is measured in days, not months.

But there is an added bonus. While they were gone, someone else paid for their training.

They went to a competitor. They learned new skills. They saw how other companies operate. They built new networks.

Now they are bringing all that external intelligence back to you for free.

They are cross-pollinating your business with the best practices of the market. They are a double agent working for your benefit.

From an ROI perspective, a boomerang hire is almost always superior to a net-new hire.

The Psychology of the Grass is Greener

Why do they come back? And why are they often better when they do?

When an employee has only worked for you, they have no baseline for comparison. They take the good things about your culture for granted. They magnify the bad things.

They think: “My boss is annoying because he asks for weekly reports.”

Then they go to a new company where the boss screams at them or ignores them completely.

Suddenly, your weekly reports look like structured, supportive management.

They realize that the grass wasn’t greener; it was just painted green.

When a boomerang returns, they return with a deep, battle-tested appreciation for your company. They become your biggest cultural evangelists. They tell the rest of the team: “You guys don’t know how good you have it. I’ve seen the other side.”

This boosts retention across the board. It stops other people from leaving because they trust the testimony of the person who came back.

The Exit as a Gateway

To enable this, you have to master the Exit Interview.

Most managers fumble this. They get defensive. They make it awkward.

You need to take the high road. You need to play the long game.

When they resign, say this:

“I am sad to lose you, but I am excited for your growth. You are always welcome here. Go learn everything you can, and if you ever want to come home, call me.”

Throw them a going-away party. Celebrate their new opportunity publicly.

This signals confidence. It shows that you are not threatened by their success. It shows that you care about them as a human being, not just an asset.

It leaves the door unlocked.

If you treat them poorly on the way out, shame will prevent them from ever calling you back, even if they hate their new job.

If you treat them well, they will call you in six months when they realize they made a mistake.

The Alumni Network Strategy

You should treat your former employees like alumni of a university.

Create a LinkedIn group for them. Invite them to your holiday parties. Send them your company newsletter.

Keep them in the orbit.

McKinsey & Company is famous for this. They celebrate their alumni who go on to become CEOs of other companies. And guess who those CEOs hire for consulting work? McKinsey.

Your alumni are your brand ambassadors. Even if they never return as employees, they can refer clients. They can refer other candidates. They can provide market intelligence.

Do not cut the cord. Lengthen it.

The Re-Entry Interview

When a former employee reaches out to return, you still need to be rigorous. You cannot just rubber stamp them.

You need to conduct a Re-Entry Interview.

You need to ask:

  • “Why do you want to come back?”
  • “What did you learn while you were away?”
  • “What has changed about you?”
  • “What has changed about us?”

You need to make sure they are coming back for the right reasons. Are they coming back because they miss the mission? Or are they coming back because they failed and they need a safety net?

You want the person who is running toward you, not the person who is running away from something else.

Also, acknowledge that the company has changed. If they have been gone for two years, you are a different business. Make sure they are ready for the new reality, not the nostalgia of the past.

Handling the “Traitor” Stigma

Sometimes, your existing team might feel resentment. They stayed. They fought through the hard times. Why should the person who left get to waltz back in, possibly at a higher salary?

You have to manage this narrative.

Frame the return as a win for the team.

“Sarah went out and learned X, Y, and Z. She is bringing those skills back to help us win. We are lucky to have her back.”

And be careful with salary. If you pay the boomerang significantly more than the loyalists, you will create toxicity. You have to ensure equity.

But generally, the team will be happy. They are getting a friend back. They are getting a known quantity.

The Ultimate Validation

There is no greater compliment to a business than a boomerang employee.

It is market validation. It proves that your culture, your mission, and your leadership are superior to the alternatives.

It is a trophy.

So the next time someone quits, do not get angry.

Shake their hand. Wish them luck. Tell them to keep in touch.

And then wait.

Because the best ones almost always find their way home.

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