The Knowledge Gap: Why Product Mastery is Your Only Safety Net
An exploration of why product mastery across teams is critical for brand voice and customer trust, and how to build a culture of expertise.
Ben Schmidt
8 min
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Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
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Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
An exploration of why product mastery across teams is critical for brand voice and customer trust, and how to build a culture of expertise.
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