Business Automation

Cybersecurity Awareness Month employee training tools phishing simulations

What is the Best Tool Stack for Cybersecurity Awareness Month?

A guide for business owners on selecting the right tools for Cybersecurity Awareness Month, focusing on automating curriculum and engaging teams in high-stakes environments.

7 min Nov 25, 2025

API Application Programming Interface business automation

What is an Application Programming Interface?

A practical guide for business managers explaining what an API is, how it functions as a digital translator, and why it matters for business automation.

4 min Nov 11, 2025

API Application Programming Interface HRIS integration

What is an API (Application Programming Interface)?

A practical guide for business managers explaining how APIs connect software systems like HRIS and LMS to reduce manual work and improve data accuracy.

4 min Oct 17, 2025

customer onboarding unscalable CSMs interactive learning loops

Scaling Beyond the Manual Onboarding Bottleneck

Discover how to automate initial customer onboarding calls using interactive learning loops to reduce CSM burnout and improve retention.

8 min Aug 31, 2025

training alternatives iterative learning business automation

What is the true cost of managing team training with spreadsheets and forms?

A guide for business owners on when and how to transition from manual training tracking to automated systems without the technical headaches.

7 min Jul 27, 2025

AI in business hybrid management centaur strategy

The Centaur Strategy: Why the Future of Leadership is Human Plus Machine

Discover why the hybrid model of AI-augmented management is not just a trend but a survival strategy for small business owners facing burnout.

Ben Schmidt 8 min Jun 12, 2025

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The Exit Strategy That Does Not Involve Selling: Building a Self-Managing Company

Learn how to transition from an operator to an owner by building robust training systems and documentation, allowing your business to thrive without your constant presence.

Ben Schmidt 8 min Apr 23, 2025

scaling a business company culture dunbar number

The Paradox of Scale: How to Grow Without Losing Your Soul

Learn the practical frameworks for scaling a business while maintaining the intimacy and culture of a startup, ensuring you do not become the faceless corporation you once feared.

Ben Schmidt 8 min Apr 6, 2025

business automation no-code tools workflow efficiency

The Robot is Not Coming for Your Job: It is Coming for Your Boredom

A practical guide to business automation for small teams. We explore why humans are bad at repetitive tasks, how automation reduces burnout, and the first steps to freeing your team for high-value creative work.

Ben Schmidt 6 min Jan 15, 2025

The SOP they learned six months ago is already fading.

Death of the Binder