The most dangerous sound in your business is silence
Learn how to construct effective feedback loops that bypass hierarchy and fear, ensuring you receive the critical truth about your business operations before it is too late.
Ben Schmidt
8 minBusiness Communication
4 posts
The Interrogator's Fallacy: why your questions are killing your team's creativity
Learn to shift from binary yes/no questions to open-ended inquiry. A guide for managers to stimulate critical thinking and uncover the truth within their teams.
Ben Schmidt
8 min
The Silent Skill: why your business struggles to hear the truth
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
Ben Schmidt
8 min
The Tower of Babel in Your Office: Why Your Best Training Materials Are Failing Half Your Team
An exploration of why text-based training fails visual and kinesthetic learners. We discuss the science of learning styles and how AI acts as a universal translator to democratize competence.
Ben Schmidt
7 min