When Life Breaks in the Middle of a Workday
Practical guidance for managers on navigating employee grief, divorce, and loss while maintaining business operations and team cohesion.
6 min
Crisis Management
8 posts
What is Crisis Management for Wedding Planners?
A guide for business owners on managing crisis scenarios in high-stakes environments like wedding planning through simulation and iterative learning.
7 min
The Biology of Bounce: building a team that bends without breaking
Learn practical resilience training techniques for your team. Discover how to manage stress, reframe setbacks, and maintain perspective during business crises.
Ben Schmidt
7 min
What is a Night Auditor and How to Manage the Emergency Protocol
A guide for managers on securing the solo night shift through proper emergency protocols and iterative learning for Night Auditors facing high risk scenarios.
7 min
What is Contingency Planning for Business Managers?
A practical guide to contingency planning for business owners and managers seeking to build resilient teams and protect their operations from the unexpected.
5 min
What is Visible Leadership?
A practical guide for business owners on Visible Leadership, exploring how being present during crisis builds trust and stability within teams.
4 min
The Autopsy of a Disaster: how to turn expensive failures into assets
Learn how to conduct a blameless post-mortem meeting. A guide for managers on turning business mistakes into systemic improvements without destroying team morale.
Ben Schmidt
7 min
What is the Emergency Muster Drill Protocol?
An exploration of emergency muster drills for cruise ship staff, focusing on safety, muscle memory, and the importance of iterative learning for high-stakes team environments.
7 min