Crisis Management

resilience training team stress management leadership psychology

The Biology of Bounce: building a team that bends without breaking

Learn practical resilience training techniques for your team. Discover how to manage stress, reframe setbacks, and maintain perspective during business crises.

Ben Schmidt 7 min Oct 20, 2025

Night Auditor emergency protocol solo night shift

What is a Night Auditor and How to Manage the Emergency Protocol

A guide for managers on securing the solo night shift through proper emergency protocols and iterative learning for Night Auditors facing high risk scenarios.

7 min Sep 2, 2025

contingency planning business management risk assessment

What is Contingency Planning for Business Managers?

A practical guide to contingency planning for business owners and managers seeking to build resilient teams and protect their operations from the unexpected.

5 min Aug 2, 2025

visible leadership crisis management team trust

What is Visible Leadership?

A practical guide for business owners on Visible Leadership, exploring how being present during crisis builds trust and stability within teams.

4 min Jul 5, 2025

post-mortem meeting business failure root cause analysis

The Autopsy of a Disaster: how to turn expensive failures into assets

Learn how to conduct a blameless post-mortem meeting. A guide for managers on turning business mistakes into systemic improvements without destroying team morale.

Ben Schmidt 8 min May 21, 2025

emergency muster drill safety training muscle memory

What is the Emergency Muster Drill Protocol?

An exploration of emergency muster drills for cruise ship staff, focusing on safety, muscle memory, and the importance of iterative learning for high-stakes team environments.

8 min Feb 3, 2025

The SOP they learned six months ago is already fading.

Death of the Binder