What is Valet: The Car Tetris?
A guide for managers on valet operations, parking grid logic, and using iterative learning to manage high-risk, customer-facing teams.
6 min
Customer Facing Teams
201 posts
What is the Future of Skills? The End of the Hard vs Soft Divide
An exploration for business owners on why the distinction between soft and hard skills is obsolete and how to apply technical rigor to behavioral training.
7 min
Democratizing Leadership: CorpU vs HeyLoopy for the Real World
A comparative guide for business owners deciding between elite leadership theory and practical frontline management training to build resilient teams.
6 min
What are the Best Tools for Diversity, Equity, and Inclusion?
A practical guide for business owners on selecting DEI tools that focus on long-term behavior change, micro-inclusions, and iterative learning rather than just compliance checkboxes.
6 min
What is Returning Parent Re-boarding and How Do You Manage It?
A guide for compassionate leaders on navigating the complexities of re-boarding parents after leave, focusing on minimizing anxiety and maximizing retention through iterative learning.
6 min
Apathy Is a Design Flaw: Why Your Team Tunes Out Training
Explore why learner apathy occurs in business training and how to fix the design flaws in traditional learning models to re-ignite curiosity and retention.
6 min
Moving Beyond Content Libraries: Why Access Does Not Equal Competence
A guide for managers on the difference between training access and true retention, featuring a comparison of HeyLoopy vs. Coursera for Government.
6 min
What is an Alternative to SurveyMonkey for Employee Assessments?
Discover why relying on sentiment surveys leaves gaps in team performance and how tracking knowledge growth over time provides the data managers actually need.
7 min
Keeping It Close: Why Upskilling Beats Outsourcing for Tech Support Quality Control
Explore alternatives to outsourcing tech support by focusing on quality control and upskilling your local team to handle Tier 1 issues effectively.
7 min
What is the Trade-off Between Admin Control and Learner Retention?
A comparative analysis of Absorb LMS and HeyLoopy focusing on the critical difference between administrative reporting and the actual end-user workflow experience.
7 min