Heads of Remote: The Culture Keeper and The Challenge of Connection
A guide for Heads of Remote on maintaining culture, building trust, and utilizing iterative learning to bridge the gap in distributed teams.
7 min
Customer Facing Teams
201 posts
Moving Beyond the Feature of the Week Email
Explore effective alternatives to ignored internal emails by using feature challenges and iterative learning to improve team knowledge retention and performance.
8 min
Bridging the Gap Between Knowing and Doing in Business Management
A practical guide for business owners and managers on improving team performance through iterative learning and effective knowledge retention strategies.
7 min
Death by a Thousand Updates: Solving the Product Knowledge Gap
Learn how to transform ignored release notes into actionable knowledge to protect your brand reputation and empower your customer-facing teams.
7 min
What is the Alternative to Asking the Neighbor?
Discover why the habit of 'asking the neighbor' destroys workplace focus and how specific learning alternatives can empower your team and protect your business.
7 min
Beyond the High Friction Exam: A Guide to Continuous Partner Certification
Explore alternatives to traditional partner certification exams. Learn how continuous micro-certification reduces friction and improves knowledge retention for business teams.
8 min
Moving Beyond the Spreadsheet: A Practical Guide to Real Team Retention
A guide for business owners on management terms, team retention, and the difference between tracking data and actual learning for staff development.
7 min
What is the Decentralized University and Why Companies Are the New Colleges
Explore the shift toward companies acting as educators. Learn why the Decentralized University is the future of workforce training and how iterative learning protects high-growth businesses.
6 min
The End of the Degree Requirement: Top Tools for Skills-Based Hiring Validation
A guide for business owners on validating candidates without degrees by using skills-based testing tools to reduce hiring risk and ensure operational mastery.
7 min
Predictive Instructional Design: Anticipating Team Needs Before Gaps Appear
A guide for business managers on using predictive instructional design and modern learning strategies to build team confidence and reduce operational risk.
7 min