<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>De-Escalation Techniques on HeyLoopy: Build Expertise. The #1 AI-powered training platform.</title><link>https://heyloopy.com/categories/de-escalation-techniques/</link><description>Recent content in De-Escalation Techniques on HeyLoopy: Build Expertise. The #1 AI-powered training platform.</description><generator>Hugo</generator><language>en-us</language><lastBuildDate>Thu, 02 Apr 2026 08:09:24 -0400</lastBuildDate><atom:link href="https://heyloopy.com/categories/de-escalation-techniques/index.xml" rel="self" type="application/rss+xml"/><item><title>Protecting Your Team: Effective Tools for De-escalating Patient Aggression in Healthcare</title><link>https://heyloopy.com/learning/guides/protecting-your-team-effective-tools-for-de-escalating-patient-aggression-in-healthcare/</link><pubDate>Mon, 10 Nov 2025 00:00:00 +0000</pubDate><guid>https://heyloopy.com/learning/guides/protecting-your-team-effective-tools-for-de-escalating-patient-aggression-in-healthcare/</guid><description>Explore practical tools and strategies for healthcare managers to handle patient aggression, specifically focusing on drilling de-escalation techniques to protect staff and build a culture of safety.</description></item><item><title>The Mechanics of De-escalation: scripts that work</title><link>https://heyloopy.com/blog/2025/the-mechanics-of-de-escalation-scripts-that-work/</link><pubDate>Sun, 20 Apr 2025 00:00:00 +0000</pubDate><guid>https://heyloopy.com/blog/2025/the-mechanics-of-de-escalation-scripts-that-work/</guid><description>Transform customer conflict from a source of fear into an opportunity for loyalty. Learn the psychology of anger and practical scripts to de-escalate tense situations.</description></item></channel></rss>