Why Continuous Learning?

Learn how continuous training works with Loopy.

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Learning Catalog

Explore our pre-built training catalog.

Customer Facing Teams

When every interaction matters.

▸Customer success

▸Forward Deployed Engineers

High Growth Teams

When fast growth meets reality.

▸Fast team growth

▸Fast paced development

▸Team cohesion

High Risk Teams

When high stakes meets high standards.

▸Risk management

▸People safety

▸Digital security

Accelerate your onboarding process.

De-risk your organization with our compliance solutions.

Improve your team's skills with our upskilling solutions.

Product Knowledge

Turn your team into product experts.

Ensure your team's safety.

Operational Excellence

Improve productivity and response times.

Create a culture of excellence.

Workplace and workforce learning.

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Learning Center

Leadership and management learning center.

Product support and information.

Memory & Retention

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Learning Management Systems

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Catalog Pricing

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Why Continuous Learning? About Loopy Documents to Learning Modules Learning Catalog

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Catalog Pricing

Empathy Training

2 posts

Mastering the Art of Call Center De-escalation Through Precise Training

call center de-escalation empathy training team management

Mastering the Art of Call Center De-escalation Through Precise Training

Learn how call center managers can use de-escalation and empathy training to protect business reputation and empower customer facing teams.

7 min

What are the Top Platforms for Customer Support Empathy Training?

Customer Support Training Empathy Training Soft Skills

What are the Top Platforms for Customer Support Empathy Training?

A practical guide for managers on selecting the right soft skills training tools, specifically focusing on tone drills and empathy retention for high-stakes customer environments.

6 min