The most dangerous sound in your business is silence
Learn how to construct effective feedback loops that bypass hierarchy and fear, ensuring you receive the critical truth about your business operations before it is too late.
Ben Schmidt
8 minFeedback Loops
2 posts
The Silent Skill: why your business struggles to hear the truth
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
Ben Schmidt
8 min