What is Narrative Analysis in Insurance Fraud Detection?
A guide for managers on training insurance adjusters to spot fraudulent claims through text-based indicators and behavioral tells, focusing on pattern recognition and team confidence.
6 min
General
696 posts
The Ghost Workforce: Why Treating Freelancers Like Strangers is Killing Your Growth
Learn how to bridge the gap between full-time staff and freelance contractors. Discover strategies to unify your hybrid workforce through culture, training, and respect.
Ben Schmidt
7 min
What is a Knowledge Base?
Learn how a knowledge base centralizes complex business information, handling both structured and unstructured data to streamline operations and reduce management stress.
4 min
What is Knowledge Management?
A practical guide for business owners on understanding knowledge management, distinguishing it from simple data storage, and using it to build a resilient organization.
4 min
What is the Best Alternative to Udemy for Business?
A guide for managers seeking alternatives to Udemy for Business. Learn why building an internal knowledge base creates better team alignment than generic course libraries.
7 min
What is the Role of a Membership Sales Script in Gym Management?
A deep dive for gym owners into transforming sales scripts from robotic recitals into effective needs analysis tools using iterative learning.
7 min
What is Behavioral Competency?
A guide for business owners on understanding behavioral competency, distinguishing it from technical skills, and using it to build resilient teams.
4 min
What is Human Performance Improvement (HPI)?
A straightforward guide for business owners on using Human Performance Improvement to diagnose team struggles, reduce management stress, and build better systems.
4 min
What is Monday Morning Forgetfulness and How Do Kickoff Loops Solve It?
Explore the science of weekend brain drain and how iterative learning loops help managers reboot team performance and retention faster than coffee.
6 min
The Laboratory of Little Bets: building a culture where it is safe to fail
Learn how to foster innovation by creating 'safe to fail' experiments. A guide for managers on reducing risk, encouraging curiosity, and using the scientific method to grow.
Ben Schmidt
8 min