Hospitality GMs: The Guest Service Hawk
An exploration of the pressures hospitality General Managers face regarding review scores and service excellence, and how iterative learning protects brand reputation.
7 min
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Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
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Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
An exploration of the pressures hospitality General Managers face regarding review scores and service excellence, and how iterative learning protects brand reputation.