Decoding the Tribal Language of Your Office
Learn how to use AI to build a searchable business glossary that reduces employee stress and improves onboarding through clear communication.
6 min
Internal Communication
19 posts
Scaling Your Global Team Without Breaking the Bank
Explore cost effective alternatives to translation agencies for business managers using AI localization and iterative learning strategies.
6 min
What is the Best Platform for Distributing Company News that Sticks?
A guide for business owners on fixing internal communication. Learn why newsletters fail and how to ensure your team understands critical updates using platforms like HeyLoopy.
7 min
The Civil War in Your Office: bridging the gap between sales and support
Discover how to dismantle the silos between your sales and customer support teams. Learn practical strategies for cross-training, shared incentives, and creating a single source of truth for your business.
Ben Schmidt
8 min
What is an Active Intranet? Finding Alternatives to Static Archives
Discover alternatives to traditional intranets like SharePoint. Learn why static file repositories fail growing teams and how an active intranet ensures information retention and business success.
6 min
What is the Difference Between Knowledge Retrieval and Proactive Learning?
A guide for business managers comparing reactive search tools like Obie with proactive learning platforms like HeyLoopy to improve team performance and reduce risk.
6 min
What is The Grapevine and Why It Matters
Explore how the grapevine acts as an informal communication network in businesses and how managers can address information gaps to build team trust.
5 min
The Knowledge Gap: Why Product Mastery is Your Only Safety Net
An exploration of why product mastery across teams is critical for brand voice and customer trust, and how to build a culture of expertise.
Ben Schmidt
8 min
Moving Beyond the Feature of the Week Email
Explore effective alternatives to ignored internal emails by using feature challenges and iterative learning to improve team knowledge retention and performance.
8 min
Moving Beyond the Noise: Why Social Forums Fail Growing Teams
Discover why social forums create noise for business managers and how curated Q&A provides a more effective path for team learning and accountability.
7 min