What is the 70-20-10 Model?
A guide for managers on the 70-20-10 learning model, explaining how job experience, social interaction, and formal education balance to create effective employee development.
4 min
Leadership Skills
66 posts
What is Mediation?
A practical guide for business owners on using mediation to resolve workplace conflict and maintain team productivity.
4 min
The Silent Skill: why your business struggles to hear the truth
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
Ben Schmidt
8 min
What is Group Dynamics?
A practical guide for business owners on understanding the psychological forces that shape team behavior, performance, and workplace relationships.
4 min
What is Direct vs. Indirect Communication?
Understand the differences between direct and indirect communication styles to improve team management and cultural intelligence in your business.
5 min
What is Anchoring?
An exploration of the anchoring bias in business management and how it influences decision making for business owners and team leaders.
4 min
What is Mirroring?
An exploration of mirroring as a management technique to build rapport and trust, distinguishing it from mimicry and outlining practical business applications.
4 min
What is Talent Pipelining?
Discover how talent pipelining helps business owners move from reactive hiring to proactive relationship building for long term success.
4 min
What is Batching?
Learn how batching helps managers reduce context switching, manage mental load, and improve productivity through practical task grouping strategies.
5 min
What is Poka-Yoke?
Discover how Poka-Yoke or mistake-proofing can help managers reduce errors and alleviate stress by building resilient business systems.
4 min