Management Coaching

management coaching iterative learning team accountability

The Weight of Leadership and the Future of Team Knowledge

A comprehensive guide for business owners on management terminology, iterative learning, and why the future of sales coaching is shifting toward AI management.

7 min Dec 27, 2025

AI roleplay sales training customer service simulation

The Flight Simulator for Business: Why You Should Never Practice on a Real Customer

A guide to using AI for scenario-based training. We explore how roleplaying difficult conversations with AI bots builds muscle memory and confidence without risking real relationships.

Ben Schmidt 6 min Aug 29, 2025

continuous learning employee training micro-learning

The Amnesia of Tuesday Morning: Why Your Expensive Training Seminars Aren't Working

An analysis of why traditional 'training days'fail to produce long-term results and how micro-learning creates a sustainable culture of continuous improvement.

Ben Schmidt 7 min Jul 13, 2025

The SOP they learned six months ago is already fading.

Death of the Binder

Management Coaching

The Weight of Leadership and the Future of Team Knowledge

The Flight Simulator for Business: Why You Should Never Practice on a Real Customer

The Amnesia of Tuesday Morning: Why Your Expensive Training Seminars Aren't Working