What is the Alternative to Memorizing the Script?
Discover why rote memorization leads to robotic customer interactions and how shifting to conceptual mastery and iterative learning builds authentic, high-performing teams.
7 min
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Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
Free download. No credit card required.
Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
Start building skills in 5 minutes. No credit card needed.
Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
Discover why rote memorization leads to robotic customer interactions and how shifting to conceptual mastery and iterative learning builds authentic, high-performing teams.