Soft Skills

behavioral skill assessment soft skills hiring strategy

What is a Behavioral Skill Assessment?

Discover how behavioral skill assessments help managers evaluate soft skills like emotional intelligence and adaptability to build resilient, high-performing teams.

4 min Jul 31, 2025

transferable skills hiring strategy team management

What are Transferable Skills?

A guide for managers on identifying and leveraging transferable skills to build resilient teams and navigate business growth.

5 min Jul 5, 2025

Empathy Economy Human Touch skills business management

The Empathy Economy: Why Caring Is Your Strongest Asset

As AI automates logic, the Empathy Economy emerges. Learn why human touch skills are the future of management and how to build a resilient team.

6 min Jun 12, 2025

soft skills hard skills iterative learning

What is the Future of Skills? The End of the Hard vs Soft Divide

An exploration for business owners on why the distinction between soft and hard skills is obsolete and how to apply technical rigor to behavioral training.

7 min Mar 17, 2025

constructive criticism employee feedback radical candor

The Fear of Feedback: Why Your Team Dreads Your 'Quick Chat'and How to Fix It

A deep dive into the psychology of feedback. We explore why traditional critique triggers fight-or-flight, and how to use the 'Radical Candor'framework to deliver correction that builds trust and performance.

Ben Schmidt 6 min Feb 7, 2025

human touch in business AI and empathy future of work

The Renaissance of the Human: Why Empathy is the Last Competitive Advantage

An exploration of the future of work where AI handles the data and humans handle the connection. We discuss how automating knowledge transfer elevates the value of empathy, intuition, and emotional intelligence.

Ben Schmidt 6 min Jan 12, 2025

The SOP they learned six months ago is already fading.

Death of the Binder