Sustainable Growth

introverted leadership business systems team loyalty

The Introvert’s Guide to Leadership

Discover how quiet leaders leverage listening and systems thinking to build deep loyalty and sustainable business growth without changing who they are.

6 min Jan 21, 2026

human-centric work employee well-being business management

What is Human-Centric Work?

Discover how human-centric work design prioritizes employee well-being and physical health to create sustainable business growth and team success.

4 min Jan 12, 2026

Ledger of Sanity business metrics preventing burnout

What is The Ledger of Sanity?

An exploration of The Ledger of Sanity, a management concept that integrates team well-being and leadership peace of mind into the definition of business success.

4 min Nov 9, 2025

business metrics management leadership

The Ledger of Sanity: Why Your P&L Is Lying to You About Success

A guide for business owners and managers to redefine success by integrating team happiness and personal peace of mind into their core business metrics.

Ben Schmidt 7 min Oct 2, 2025

Customer Acquisition Cost CAC formula LTV to CAC ratio

What is Customer Acquisition Cost (CAC)?

A detailed guide for business owners to understand Customer Acquisition Cost, how to calculate it, and its importance in long term business sustainability.

5 min Sep 7, 2025

founder burnout mental health in business leadership stress

The Oxygen Mask Fallacy: Why Your Burnout Is the Single Biggest Risk to Your Company

An honest look at founder burnout as a systemic risk. We explore the biology of stress, the contagiousness of anxiety, and how to build systems that allow you to rest without the business collapsing.

Ben Schmidt 8 min Aug 16, 2025

The SOP they learned six months ago is already fading.

Death of the Binder