Explore the concept of Managerial Debt, where short-term leadership shortcuts compound into long-term cultural problems, and learn practical strategies to pay it down.
Learn how to prepare your existing team for a new hire to avoid turf wars and toxicity. A guide to the psychology of group dynamics and onboarding.
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
An in-depth look at why emotional intelligence is the primary predictor of success in small teams, exploring the biology of mirror neurons, the decoding of employee silence, and how to operationalize empathy.