What is Emotional Contagion for Leaders?
Discover how emotional contagion influences team dynamics and learn why managers must understand the psychological ripple effect of moods in the workplace.
4 min
Team Dynamics
14 posts
The Silent Skill: why your business struggles to hear the truth
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
Ben Schmidt
8 min
What is a Zero-Sum Game?
An exploration of zero-sum game theory in business management and its impact on team dynamics and resource allocation.
5 min
The Hidden Currency: Why Your IQ Can't Save You When the Room Goes Quiet
An in-depth look at why emotional intelligence is the primary predictor of success in small teams, exploring the biology of mirror neurons, the decoding of employee silence, and how to operationalize empathy.
Ben Schmidt
7 min