The Empty Chair Protocol: Solving the Bus Factor with AI
Learn how to assess and mitigate the 'Bus Factor' in your business by using AI to capture tribal knowledge and document key processes before a crisis hits.
6 min
Tribal Knowledge
9 posts
What are Custom Modules in Employee Training?
A guide for business owners on understanding custom training modules, how they differ from off-the-shelf content, and when to utilize them for team growth.
4 min
What is Job Shadowing?
A practical guide for business owners on using job shadowing to transfer tribal knowledge, improve onboarding, and reduce management stress.
4 min
What is Brain Drain: The Crisis of Retiring Boomers and Lost Knowledge
A guide for business owners on managing the retiring workforce crisis. Learn to capture tribal knowledge and prevent brain drain using iterative learning strategies.
8 min
What is a Single Source of Truth?
A practical guide for business managers on establishing a Single Source of Truth (SSOT) to reduce operational chaos and improve team decision making.
4 min
What is the Best Alternative to Udemy for Business?
A guide for managers seeking alternatives to Udemy for Business. Learn why building an internal knowledge base creates better team alignment than generic course libraries.
7 min
Future Trends: The End of Retirement and the Rise of Phasing
An exploration of Phased Retirement where senior employees downskill into mentorship roles to preserve tribal knowledge using iterative learning platforms.
6 min
Surviving the Silver Tsunami: Preserving Tribal Knowledge in Manufacturing
A guide for business owners on capturing critical expertise from retiring baby boomers. Learn how to transition from tribal knowledge to institutional assets.
6 min
Decoding Your Tribe: Why a Glossary is Your Most Vital Onboarding Tool
Learn how creating a company glossary reduces new hire anxiety, defines your culture, and accelerates onboarding by decoding shared vocabulary.
Ben Schmidt
8 min