Glossary

A quick lookup for the words you will see on the platform and in the rest of these docs. Cross-references in italics point to other entries.

Core concepts

Module A coherent body of training (a SOP, a regulation, a playbook). Made up of lessons. Published by an module admin and assigned to members. See Modules .

Lesson The smallest unit of content inside a module. One lesson covers one idea, one rule, one procedure. Generates one or more drills. See Lessons .

Drill A short question (under 60 seconds) that asks a member to recall a specific point from a lesson. The unit of practice. See Loops .

Daily Loop (or Loop) The set of drills a member gets on a given training day. Scheduled by the platform, not by the member. See Loops .

Spaced repetition The practice of reviewing material at intervals timed to the moment just before recall would slip. The engine behind the Daily Loop schedule. See Spaced repetition .

States and measurements

Mastery A measure of how reliably a member answers drills tied to a given lesson. Mastered lessons appear less often; struggling ones appear sooner.

Active A module a member is currently enrolled in and getting drills from. A member can be active in several modules at once.

Caught up Dashboard state when a member has answered every drill their Daily Loop served that day, or when there are no drills due.

Streak Consecutive training days a member answered at least one drill. Resets on a missed training day. Not affected by weekends or non-training days.

Training day A weekday on which the team receives drills. Set by a team admin. Drills are not delivered on non-training days.

Roles

Member The person doing the drills. Inside a team, members are enrolled in modules by a team admin or a module admin.

Module admin Has admin rights on a specific module: builds it, writes or edits lessons, reviews drafted drills, and approves what gets published. Does not have access to team-wide settings.

Team admin Has full access across the team: manages who is on the team, who has which role, when training days happen, billing, and exports. A team admin can also act as a module admin on any module.

User A named, billable account on your HeyLoopy team. Every member, module admin, and team admin is also a user. Seat counts and invoicing reflect user totals, not role totals.

Modes

Practice mode Self-directed review of drills outside the scheduled Daily Loop. Does not advance mastery; the spaced-repetition schedule only moves through the Daily Loop.

Broadcast A one-time push of a module or a lesson to every member of a team or group. Used for urgent communications (a regulation just changed, a new SOP went live).

Content lifecycle

Draft A module or lesson an module admin has started but not yet published. Drafts are not visible to members.

Published A module (or revision of one) that is live and being delivered to enrolled members.

Retired A module that has been pulled from active rotation. Past mastery records are preserved, but new drills from it stop appearing.

Reporting

Activity log Operational visibility into security-related team events (logins, account changes). Useful for spotting unusual access. Not a compliance-grade audit artifact; see the trust page for what is and is not on that surface today.

Record export A pull of who drilled what, when, and at what mastery level. Used for internal reporting and training-evidence purposes.