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Your newest hires learned from YouTube, not textbooks. Here's why your training is failing them.
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The science says we forget what we don't practice. The operational question is when, how often, and on which topics. This page covers how HeyLoopy decides.
Open the link. Answer a question or pair items. Read the immediate explanation. Done.
Tight enough to fit a coffee break or the gap between calls. Long enough for a real retrieval attempt, not a glance.
Admin-configurable per module. Most teams ship with 1-2 drills per day per assigned module.
No app to install. No MDM enrollment. No IT review. Bookmark the link or save it to the home screen.
Each answer is logged with a timestamp. The performance view shows percent correct over time, per role, per topic.
The decision about which drill to surface today is shaped by three inputs: how recently the topic was last seen, whether the last answer was correct, and whether an admin has pushed it to the front after a change.
Topics drift toward the top of the queue as days pass. The interval lengthens after each correct answer; it shortens after each wrong one.
A wrong answer surfaces the topic again sooner. A correct answer pushes the next attempt out further, in line with classical spacing intervals.
When a policy or procedure changes, the admin can promote the affected drills to the front of the queue for every assigned role.
There is no version concept in the product. When an admin edits a passage, a question, or a coaching note, the change is live for every assigned role immediately. The next drill those users open reflects the edit. The performance view starts collecting fresh data against the new content from that moment forward.
This is intentional: a policy update should propagate to recall practice the same day, not in the next quarterly recertification window.
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