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"Mastery" in HeyLoopy is plain-language: percent correct over time on the drills assigned to a person, a role, or a team. This page explains the views your admins use and what the data means.
A running percentage of correct answers on the drills the role has been assigned. Computed per user and aggregated per group.
An official certification of competence. A quiz tool can show you the data; the regulatory conclusion belongs to your audit team.
Your LMS completion record. The LMS shows "they were assigned and completed." HeyLoopy shows "they still remember."
Same data, three lenses. Use the one that matches the conversation you're about to have.
Rows are the people on your team. Columns are the skills (topics, SOPs, procedures) you've drilled. Cells are color-coded mastery percentages.
Use it when you need to find: where is the team collectively weak? Who is the intervention candidate this week?
Per-learner mastery on one specific skill, plus the weekly accuracy trend across the team. The "is this skill landing?" answer.
Use it when a specific policy or procedure just updated and you want to see whether the drill set is reaching the right roles.
Every skill that learner has touched, total submissions, mastery percentage, last activity timestamp.
Use it for one-on-ones: where is this person strong, where do they need a refresher, when did they last engage?
Open the heatmap. The eye goes to red cells first. Pick one weak column and one intervention candidate.
If the weak column is a real gap (not a measurement artifact), edit the underlying module. The regenerated drills are ready in minutes; the team sees them in their next morning drill.
Daily drills run. The team gets 60 seconds each, on a phone, no app. Mastery numbers move.
Re-open the heatmap. The intervention candidate's row should be moving up. The weak column should be greening. Repeat.
That's the entire admin workflow. The five-minute test (drop a doc, get a drill set, assign) gets you to the first cycle. Subsequent cycles are mostly automatic.
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