Forward deployed engineering
Win the technical sale.
Forward Deployed Engineers are the bridge between your code and your customer. Give them the deep technical mastery and commercial instincts to win trust and close deals.
Win the Technical Evaluation
The 'Technical Win' is the hardest part of the sale. FDEs must answer critical architectural questions on the spot to build the trust required to close.
Instant Technical Authority
Eliminate 'let me ask the dev team.' Equip FDEs to answer deep API, security, and integration questions instantly.Custom Solutioning
Train engineers to map your capabilities to client constraints. Solve the puzzle live in the room.Accelerate Proof of Concepts
Reduce time-to-value during pilots. Ensure FDEs know the fastest path to a successful deployment.
heyloopy.com
Sync the Field with Engineering
Your product moves fast. FDEs in the field can't rely on outdated documentation. Keep them in lockstep with HQ.
Real-Time Docs
New API endpoint released? The training updates instantly. Ensure deployments never break due to old info.Unified Best Practices
Standardize deployment patterns. Ensure every FDE implements the solution the 'right' way.Feedback Loop
FDEs see the edge cases. Equip them to articulate field realities back to the product team effectively.
Engineering Depth, Customer Empathy
A great FDE isn't just a coder; they are a consultant. We help technical minds master the soft skills required to navigate complex client relationships.
Translate Code to Value
Train engineers to speak business. Stop explaining *how* it works and start explaining *why* it matters.Active Listening
Diagnose the root problem. Train FDEs to uncover the client's actual pain, not just their requested feature.Navigate Stakeholders
Help FDEs understand the room. knowing who to convince (the CTO) and who to empower (the SysAdmin).
Sustain the Relationship
The sale doesn't end at the signature. FDEs ensure the solution sticks, expands, and delivers value long-term.
Smooth Handoffs
Ensure nothing gets lost between pre-sales promises and post-sales implementation.Spot Expansion
A trusted technical advisor sees gaps. Train FDEs to identify new problems your product can solve.Prevent Churn
Technical friction kills renewals. Ensure FDEs can troubleshoot and resolve deep issues rapidly.
heyloopy.com
