3 seats free

Field service · Technical training

Field mastery.
The error code, drilled before the call.

Short drills built from your service docs and OEM release notes. Cut callbacks. Save your senior tech from 2am pages. Open a link on any phone at the depot, the truck, the breakroom. No app, no MDM.

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§ 04 · What the service manager sees

Mastery, by person and by skill.

A live capture of the team skill heatmap: every tech down the side, every skill in your service docs across the top, each cell colored by how well it has actually stuck. Green is solid; red is where the service manager looks first.

Desktop · Admin view The team skill heatmap. Green is solid, red needs a drill.
heyloopy.com/admin/team-skills
HeyLoopy team skill heatmap: learners by skills, each cell colored by mastery level.
§ 05 · What the front line sees

Sixty seconds. Any phone browser.

The drill a field tech runs at the depot: a short 60-second drill tied to a passage in your service doc or OEM release note. Open a link, answer, read the explainer. Loopy drafts the drills from the docs and release notes you upload: PDF in, drills out in about five minutes.

No app to install, no MDM enrollment, no IT review.

A live field-service drill loop: three questions in a row, the way the front line runs it.
§ 06 · The walkthrough

See it end to end.

A short walk through HeyLoopy for a field-service team: a service doc becomes a drill, and mastery becomes visible.
Built for
Director of Field Service, VP Field Operations, Director of Technical Training, Field Service Manager, Director of Customer Education.

Truck-roll cost, Level-3 escalation load, new-tech ramp. The robotics OEM cutting return visits. The industrial-automation team ramping a new firmware. The med-device service group between calls. The aerospace MRO keeping airframe-specific procedures in techs' heads.

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Drilled before the call. Recalled during the call.

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Newsletter

One short note a month.

How HeyLoopy is being used in the wild, what the science says, no marketing fluff.

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Training that survives month six.

Short drills built from the documents you already have, that get lighter as your team gets solid. Free for teams up to three.

3 seats free · no card · first drill in five minutes